Customer relations are at the heart of our DNA. That is why we use the term “service personalization”. Our concierge service is available 24/7, anywhere in the world, to handle all types of requests, from the simplest to the most unusual. We use our international network to make life easier for our customers. Our private concierges support customers on a daily basis to meet all their needs and desires.
At Elysées Conciergerie we do not seek to be the private concierge and or the supplier, we seek to become the confidant and friend of our customers in order to be able to better serve them. The goal is to get to know our customers as well as possible in order to anticipate and support their daily lives as well as possible. We limit our concierges to a very limited number of customers in order to keep a perfect knowledge of the interlocutors and their personal and professional living environment.
Devotion and discretion are the watchwords of our private concierge service. We put all our know-how and our contacts at work in order to respond in less than 10 minutes to our demanding customers.
Our clientele of sportspeople, celebrities and business leaders have trusted us for more than 5 years now. The companies with which we will collaborate on a daily basis know the seriousness of our customers. Finally, companies that have successfully integrated our white label concierge service into their internal service for more than 3 years now recommend us directly to their peers.
Our customers know us and we know our customers very well.